Contact Us

We’re here to provide you with more information, answer any questions you may have and offer a service that would benefit your health care institution. Please fill out the form below, and a member of our team will get back to you shortly.

 
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Notify Us of a Supply Disruption

Notifications of supply disruptions from our contracted vendors are essential to managing backorders, recalls and discontinuations, to ensure timely patient care. 

Vendors are to notify Mohawk Medbuy immediately of any issue(s) impacting the supply of contracted products.

Note: Mohawk Medbuy uses separate processes to manage supply disruptions for our Med-Surg and Pharmacy contracts.

Please notify us of product supply disruptions by clicking the button below to complete our online submission form for your category.
 

 

Accounts Payable Contacts

If you have specific questions regarding our Accounts Payable Services please contact one of the options below, or if you are looking to submit invoices click here for specific Member contact information:

Vendors

Vendor Onboarding Support
Melanie Gallo
mgallo@mohawkmedbuy.ca

For Specific Hospital Contacts
Click Here

Members & Staff

Technical & Application Support for Basware, TEM & NAV
apcustomerservice@mohawkmedbuy.ca

Burlington Office

5-5295 John Lucas Drive
Burlington, Ontario. L7L 6A8
Canada
T: 289-337-5000

 

hamilton Office

209 Limeridge Road East
Hamilton, Ontario. L9A 2S6
Canada
T: 289-337-5000

 

Linens facility

60 Chedmac Drive
Hamilton, Ontario. L9C 7R6
Canada
T: 905-388-2117

 

London office

135-4056 Meadowbrook Drive
London, Ontario. N6L 1E4
Canada
T: 519-652-1688