Contact Us

We’re here to provide you with more information, answer any questions you may have and offer a service that would benefit your health care institution. Please fill out the form below, and a member of our team will get back to you shortly.

 
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Notify Us of a Supply Disruption

Notifications of supply disruptions from our contracted vendors are essential to managing backorders, recalls and discontinuations, to ensure timely patient care. 

Vendors are to notify Mohawk Medbuy immediately of any issue(s) impacting the supply of contracted products.

MitigAID is an intuitive, efficient supply disruption management program with enhanced portal functionality designed to offer our Members and vendors direct access to manage supply disruption information.

Please notify us of product supply disruptions by clicking the Portal Access button in the top navigation bar. Don’t have an account? Click here to submit account details and create a MitigAID profile. Please direct all questions regarding MitigAID to MitigAID@mohawkmedbuy.ca

 

Accounts Payable Contacts

If you have specific questions regarding our Accounts Payable Services please contact one of the options below, or if you are looking to submit invoices click here for specific Member contact information:


Vendors

Vendor Onboarding Support
Melanie Gallo
mgallo@mohawkmedbuy.ca

For Specific Hospital Contacts
Click Here


Members & Staff

Technical & Application Support for Basware, TEM & NAV
apcustomerservice@mohawkmedbuy.ca

Burlington Office

100-1107 Clay Avenue
Burlington, Ontario L7L 0A1
T: 289-337-5000

 

London office

135-4056 Meadowbrook Drive
London, Ontario N6L 1E4
T: 519-652-1688

 

Linens facility

60 Chedmac Drive
Hamilton, Ontario L9C 7R6
T: 905-388-2117