Vice President, Pharmacy Services

Ready to help lead a dynamic team that is reshaping health care shared services and how they’re delivered? 

Mohawk Medbuy is a national not for profit shared service organization trusted by Canadian hospitals and other health care providers to deliver exceptional value, innovation and support in raising the standard of patient care. Working as an extension of our Member organizations, we provide pharmacy services, end-to-end supply chain, clinical and back-office services driven by collaboration and operational excellence. Through our pharmacy expertise and strategic data analysis, we deliver insights and solutions that address the challenges faced by health care providers - yielding efficiencies and cost savings that allow them to invest in and focus on improving the patient experience.

 We are currently recruiting the following Senior Executive position:

 Vice President, Pharmacy Services

Position Profile

Reporting to the President and CEO, the Vice President, Pharmacy Services will be responsible for developing, implementing and leading the “future state” of our Pharmacy portfolio through the execution of strategic initiatives that ensure best value; improving MMC’s market position in achieving new Member growth targets; and building and maintaining senior level relationships with stakeholders including industry, government and Members.

As a member of our Executive Leadership Team, the Vice President will also be responsible for managing the affairs of the Corporation as it relates to Pharmacy Service - Strategic, Operational and Fiscal. That includes organizing, programming and managing our Pharmacy team and divisional activities to align with corporate priorities, achieve company objectives and meet or exceed KPI targets for customer service levels.    

Major Responsibilities & Accountabilities

Leadership & Change Management

  • Systematically cultivates and maintains long-term, collaborative relationship with key stakeholders and Member hospitals to achieve mutual goals and objectives

  • Models and reinforces a robust, customer centric culture both internally and externally that focuses on creating and delivering value to our member hospitals and related stakeholders

  • Supports growth opportunities, and proactively seeks out opportunities for enhanced services and strategic partnerships

  • Fosters a culture and working environment of continuous improvement

  • Establishes a vision to position the division for long term success in effectively and efficiently delivering value to our Members

 Operational Management

  • Directs all aspects of effective, multi-year financial management and reporting, and information technology and human resources requirements for the division

  • Oversees resources with a high level of stewardship and ensures they align with the organization’s multi-year strategic plan

  • Supports customer relationship management and associated tracking and reporting through the Annual Service Plans by Member

  • Ensures that revenues fully address the Divisional operating budget

  • Supports the President & CEO and other senior leadership across the organization in aspects of strategic and operational planning

 Operational Planning

  • Develops and manages the division’s multi-year and annual operating and capital budgets

  • Creates a yearly, strategic Contract Plan, inclusive of Member spend, savings objectives and value-adds

  • Facilitates the development, maintenance and monitoring of all divisional plans

  • Ensures clarity, understanding and commitment from all stakeholders

  • Develops and manages integrated, strategy-aligned divisional work plans

  • Works with senior Member Committees on division strategy and implementation


  • Develops and implements innovative strategies that leverage the clinical expertise of Mohawk Medbuy, our Members and the vendor community to achieve solutions that improve patient outcomes

  • Enculturates a mindset of innovative, value-based sourcing with internal and external stakeholders to broaden the scope of opportunities available to address health care pain points and challenges.

Human Resources

  • Assesses and defines staffing and back-up requirements, succession plans and organization development opportunities

  • Recruits, mentors and coaches’ staff to ensure the highest competency and necessary skill sets to meet overall goals

  • Establishes a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations

  • Promotes a culture of positive and equitable relations with staff to maximize employee engagement

  • Builds collaborative, high-performance teams

  • Supports the HR policies of the organization

Key Working Relationships


  • Senior member of the Executive Leadership Team

  • Pharmacy Functional Advisory Committee(s)


  • Senior Executives of Member Hospitals and Customers

  • Government Officials

  • Senior Management of Vendor Organizations

 The Candidate

 The ideal candidate has the following experience, skills, competencies and attributes:

  •  Bachelor of Science in Pharmacy

  • Eligible for Ontario College of Pharmacists licensure (OCP)

  •  Five (5) years’ experience in procurement of pharmaceuticals with progressive senior leadership roles in best practice environments in relevant industries such as health care, suppliers to hospitals/health care institutions or business process outsourcers. Experience in supply chain services is key.

  •  Strong customer focus and service orientation; track record of developing successful customer relationships at varying organizational levels and with diverse needs and expectations.

  • Participated as part of a broader leadership team and contributed to the overall success of a business in addition to driving divisional results; an ‘integrator’ who shows commitment to corporate objectives and who aligns and communicates organizational objectives across divisional and functional boundaries.

  •  Energized – exhibit a positive, “can do” attitude; solutions-oriented self-starter who proactively contributes to the operating environment; clarifies roles and responsibilities and contributes own fair share of effort.

  •  Visionary who sees the “big picture” and is quick to recognize emerging trends and patterns; anticipates future developments and plans for contingencies; innovative with the ability to champion ideas and implement solutions.

  • Exceptional relationship builder at all levels - internally and externally; participative leadership style with the ability to engage and motivate others.

  •  Effective negotiator and influencer with the ability to lead at top-to-top levels; aligns business partners to drive performance and can manage a complex stakeholder community to achieve results.

  •  Internal and external collaborator who solicits and considers ideas, including customer feedback, in the development and execution of business plans and solutions; constructively resolves conflicts and strives for consensus and buy-in from team members; contributes to a productive and collaborative environment.

  • Results driven; challenges and motivates people to reach their potential and achieve results; a solutions seeker who is diligent in the use of information to support business strategy; thinks analytically and acts decisively.

  • Catalyze change that facilitates, engages, champions and role models; rallies a team in developing and executing solutions; exhibits courage in uncertain circumstances and encourages calculated risk-taking within a span of accountability.

  • Compelling presenter with strong verbal and written communication skills

  • Bilingual (preferred)


Either Burlington or London office (regular travel between both offices will be required)

Mohawk Medbuy Corporation is a HOOPP employer and offers a competitive salary and comprehensive benefits package. 

Qualified candidates with a desire to join our innovative team are invited to submit their resume, referencing the posting number and their individual portfolio preference, in confidence to:     

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Posting #:                  MMC45     

Closing Date:           April 30, 2019


Kara James