Clinical Services Coordinator

Clinical Services Coordinator

Do you want to be part of a dynamic team that is re-shaping the way shared services are delivered?

Mohawk Medbuy is a national shared service organization trusted by Canadian health care providers to deliver exceptional value, innovation and support in raising the standard of patient care. Working as an extension of our Member organizations, we provide end-to-end supply chain, clinical and back-office services driven by collaboration and operational excellence. Through our clinical expertise and strategic data analysis, we deliver insights and solutions that address the challenges faced by health care providers and yield efficiencies and cost savings that allow them to invest in and focus on improving the patient experience.

We are currently recruiting a full-time Clinical Services Coordinator to support our Clinical Services Team.

 Position Overview

Reporting to the Director of Clinical Services, the Clinical Services Coordinator will act as a resource to the Director and Clinical Services Team, providing a variety of analytical services to support clinical contract management, strategic analytics and clinical resource utilization to contribute to key decision making. 

 Specific Responsibilities

  •  Provide analytical and administrative support to the Clinical Services team

  • Review and provide data support for quarterly reporting to Executives, Board Committees, Membership, etc.

  • Support clinical role in substitute process 

  • Coordinate with Clinical Director, Clinical Managers and membership on identification of representation, formation, scheduling and implementation of Clinical Expert Groups

  • Support documentation pertaining to all clinical assigned initiatives consistent with Mohawk Medbuy procedures

  • Provide solutions and support to streamline workflow

  • Manage, organize and execute clinical sample management and distribution to membership

  • Works collaboratively and provides project support as requested by the Director, Manager or other departments within Mohawk Medbuy

  • Work collaboratively with Strategic Sourcing personnel on initiative and contract deliverables

 Skills and Qualifications

  • Education – Community College or equivalent (2 years)

  • Experience – More than 2 years and up to 4 years with knowledge of suppliers and dealing with people in differing levels of profession/position

  • Demonstrated excellence in customer service, team building and the ability to motivate people.

  • Highly motivated with the ability to work independently and in a team environment. 

  • Demonstrated proficiency at an advanced level in Excel, Access and Outlook, MS Word and Power Point

  • Strong analytical skills and ability to translate into presentation materials and reports

  • Demonstrated proficient communication with above average oral, written and presentation skills.  skills both written and oral

  • Medical terminology an asset

  • Attention to detail and high level of accuracy

  • Time management and organizational skills able to plan and prioritize work with minimal supervision, can analyze a situation and apply theory (e.g. LEAN methodology) or proven methods to continuously improve a process

  • Understands and appreciates concepts of efficiency, standardization and continuous improvement

  • Customer centric “mindset”.  Customer service orientated for ensuring an enhanced customer experience.

 Mohawk Medbuy Corporation is a HOOPP employer offering a competitive salary and comprehensive benefits package.

Qualified candidates with a desire to join our innovative team are invited to submit their resume, referencing the posting number and their individual portfolio preference, in confidence to:             

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Posting #:             MMC038     

Closing Date:       March 20, 2019        

Kara James